Frequently Asked Questions
“SWEET QUESTIONS, SIMPLE ANSWERS”
We’ve whipped up answers to your most common questions —
From placing orders to pickup details. If you don’t see what you’re looking for, feel free to contact us!
All orders are required to submit an inquiry on the website! However, you may reach out via phone or email for questions you may have before submitting your inquiry! Also, submit photos or ideas of what you are wanting to order for an accurate quote! Inquiries are usually answered within 24 hours but please allow up to 72 hours for a response!
It is best to place orders 4 or more weeks in advance as dates fill quickly! Rush orders meaning 2 weeks notice or less will only be accommodated if my schedule permits but there is no guarantee! Rush orders are also subject to a RUSH FEE! Rush fee amount will be based upon the extent of the order!
No, unfortunately at this time there are no dietary restrictions offered! Products may come in contact with or contain eggs, milk, gluten, nut, soy, wheat and other allergens! Please make notation of any allergies on the inquiry form!
Cake tasting is offered to the interested party of 2 for a fee of $75! You will receive 4 whole mini cakes that will each feed 2! You may choose 4 cake flavors along with 4 frosting flavors! You can dine in with me at the dessert studio for your tasting or simply receive a sample box to enjoy on your time! If you choose to book $25 of your tasting fee will go towards your order!
Please check out the gallery section of my website for photos or you can visit Facebook or Instagram for more photos! Make sure you hit the like or follow button on social media to stay up to date with what’s baking at Let’s Sugarcoat It!
Delivery is offered for a delivery fee depending on the distance of your location from my location! To ensure proper handling while traveling the delivery option is the only available option for wedding services and is highly recommended for large orders! Pick up is in Cumming, GA at a location of my choice!
A select menu items are available for shipping usually during the cooler months (October-March) but is subject to change due to weather changes!
Still got questions?
No need to crumble! Drop us a note and we’ll be happy to help you out — we love chatting all things sweet.
testimonials
Sprinkling Answers & Advice Since Day One
A little extra sweetness from our kitchen to yours. Because we always like to give you more than expected!
- Size Matters (In Cake!)
- Not sure what size you need? A 6-inch round feeds 8–10, while a full sheet cake can serve up to 96. We’re happy to guide you!
- Toppers + Extras
- We can add custom toppers, florals, or themes to match your event. Just ask!
- Pick-Up Like a Pro
- Picking up your treats? Pop your car’s A/C on in advance and bring a non-slip mat for extra safety!
- Leftover Love
- Got extra cupcakes? Warm them for 10 seconds in the microwave the next day—they’ll taste bakery-fresh all over again!
- Weather Watch
- Buttercream and fondant don’t love the heat! If you’re having an outdoor event, let us know—we’ll help plan for safe delivery or storage.
- Keep It Cool
Refrigerate cakes with buttercream or cream cheese frosting—but let them sit at room temp for 30–60 minutes before serving for the best flavor and texture! - Plan Ahead for Perfection
We recommend placing custom orders at least 2–3 weeks in advance, especially during busy seasons like holidays or wedding weekends! - Transport With Care
Keep your cake level during transport and avoid placing it on a car seat—flat trunk space is best! - Want the Best Slice?
Use a sharp, non-serrated knife and wipe it clean between cuts. For layered cakes, slicing from the middle creates the cleanest cut! - Freeze Those Leftovers
Got extra cupcakes or cake slices? Wrap them well and freeze for a future sweet craving—just thaw at room te